Onyx Membership Plan Schedule of Fees
Last Updated: May 22th, 2023
Onyx offers two different Membership Plans (“Plan”or “Plans”): Basic and Premium. The different benefits of Plans can be viewed by visiting the following link: https://www.onyxprivate.com/onyx-membership .We encourage you to carefully assess the membership options before committing to the Premium membership plan.
Fees are required to maintain priority support and services. All fee amounts will be withdrawn from your Account and will be assessed as long as your Account is open, except where prohibited by law.
Plan Upgrade
You may upgrade your Plan from Basic to Premium at any time. To do so, you can:
Plan Cancellation or Downgrade
You can end or downgrade your Premium Plan at any time. However, you may have to pay a fee. You'll still be able to benefit from the services you get for your subscription until the end of the month you have paid a subscription for. After then, you'll be subject to the Basic Plan features.
If you are an Onyx Premium Annual Plan member and decides to downgrade or cancel your Plan, we will put an order to cancel your membership at the end of the 12-month period and won’t renew in the following year, however we don’t give refunds for annual payments.
If you are an Onyx Premium Monthly Plan member and decides to downgrade or cancel your Plan within the first 6 months, a cancellation fee of $250 will be applied. If you are an Onyx Premium Monthly Plan member and decides to downgrade or cancel your Plan after the first 6 months, a cancellation fee of $100 will be applied.
By opting for the Premium Membership Plan, you accept the features, benefits, and pricing associated with it and expressly waive their right to request a refund. This waiver remains valid throughout the entirety of your Premium membership term, irrespective of any changes in your personal or financial circumstances.
If you'd like to downgrade or cancel your Onyx Membership Plan, you can let us know by sending a message: